Already a struggle in the Amazon Prime era, warehouse inefficiency has become an even more tenuous make-or-break part of business and customer retention in 2020. Customers will easily abandon ship if they experience longer than anticipated waits or other inconveniences with their order process. Inefficiency can also lead to wasted labor. In fact, US warehouses have an average of 6.9 weeks of wasted motion per year. That’s close to seven weeks of labor time!
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