Business Automation and Software Blog

Lean automation takes it cues from the world of robotics today making it often seem like science fiction rather than business fact. New technologies, such as Sage’s “Peggy” chatbot launched in 2016, are changing how lean automation is implemented in the manufacturing environment.

Sage’s Peggy chatbot responded to simple commands to access the Sage system. You could ask Peggy, “How much do I have this quarter in outstanding receivables?” and she’ll answer you. She acts like a very smart assistant who never tires of your repetitive questions and never needs a day off. She can follow up on your cash flow, orders, accounting, and other tasks with ease.

Workforce mobility is the number one technology priority among manufacturing companies. Driven by the explosion of personal handheld devices, the usage of mobile devices is on the rise on the manufacturing floor and across all spheres of business. There are tremendous benefits in implementing mobility, connected to an Enterprise Resource Planning (ERP) system, as a part of your manufacturing automation. At the same time, mobility raises challenges that need to be addressed.