Business Automation and Software Blog

CRM is often the forgotten element in the road to manufacturing profits. CRM stands for customer relationship management. It’s a method of building relationships with customers that leads to sales. It involves communications, sales, marketing, customer service, and all other interactions with customers.

Manufacturing today is all about customers. It’s about producing goods based on customer demands. “Make it and they will come” is no longer an option. Understanding your customers, using CRM in manufacturing, is a critical part of the sales and marketing process that is often overlooked.

Human Resource Management Software (HRMS) for Small Business

Business process automation can help many departments, but one area that lags behind others in many companies is human resources Only about 32 percent of businesses use HR software. The rest still use paper-based files, pen, and paper to manage the considerable documentation needed for employee onboarding and management. And although HR may seem like one department where the "human touch" is still a requirement, companies using HR software find that it saves time, enhances their ability to manage personnel, and frees up valuable time among HR employees for other tasks.

Using ERP Software to Deliver Business Intelligence

Your business probably has access to more data today than any other time in its history. Business data today includes traditional data such as sales figures, estimates, and accounts receivable. But it also includes metrics such as website traffic, social media management, and much more.

How to Plan for Lean Manufacturing Success

Welcome back to our series on demand-driven manufacturing. In our first article, we looked at how lean manufacturing principles, applied to demand-driven manufacturing, along with the right software help companies identify winning strategies to trim losses and improve productivity. In this article, we’ll take a look at “demand-driven planning”, an important part of demand-driven manufacturing.

Fundamentals for Successful Demand-Driven Fulfillment

The concept of lean manufacturing principles, which systematically eliminate waste without sacrificing productivity, are especially important in a demand-driven manufacturing environment.

In this article, the first of a multi-part series, we will look at how demand-driven manufacturing and lean manufacturing principles go hand-in-hand. In our next article, we’ll look at demand-driven manufacturing planning, another important concept in the new environment of demand-driven production and processes.

4 Tips for a New Sage ERP Project

Small and midsized businesses in manufacturing, packaging, distribution and other industries have counted on Sage ERP systems for many years. Software like Sage 300 has enabled businesses to grow and thrive through improved productivity and lower costs.

In an increasingly interconnected world, where the supply chain stretches around the globe, the packaging industry is feeling the pressure. Goods must now be packaged for shipment to destinations 50 miles away—or 5,000 miles away. Add to that the need for specific packaging to keep foods warm or cold, tamper-proof packaging, plus many more examples and you have a complex, dynamic, and ever-changing industry.

How do you manage a supply chain stretching around the world? How do you keep track of packaging regulations for multiple industries, countries, and clients? SYSPRO ERP can help. With the right business software by your side, you can manage complex scenarios with ease.

Sage 300 is business software that can help you with one goal that can be hard to quantify and accomplish: improving workplace productivity. Improving productivity is so much more than working faster; it’s about working smarter and better. Here’s how Sage 300 can help.

Many companies view their CRM software as a glorified marketing tool. As small business software goes, however, CRM software is a valuable addition to your customer communications toolbox. Not only can you use it to communicate with customers, it can also be a vital part of your retention strategy.

Sage ERP is one of the leading enterprise resource planning software systems for a good reason. Sage takes emerging trends very seriously and uses trends in conjunction with customer feedback to build better, faster, and more efficient products. Sound familiar? That’s probably how your company works, too.

Trends can emerge from any industry. Trends from the world of finance such as blockchain, for example, are now making their way into other industries where secure transactions are essential. Someday you may purchase your home over the internet thanks to blockchain technology. It’s just one example of how emerging trends from one industry are shaping what’s happening in other industries.