Our world is ever expanding in its connectivity. A face to face meeting on the other side of the globe is now only a few clicks away. Building an international presence is an important part of a company’s long term success. We’ve been looking at ways to improve the chances of long-term success when attempting international growth and how enterprise resource planning (ERP) can help.

Last week, we discussed a few system requirements of ERP that can lead to success in the global market. Some of these requirements include a system that is multilingual, that takes legal requirements into account, that is streamlined and integrated and can turn information into knowledge. To learn more about these requirements, visit here. Let’s take a look at some additional requirements in building international success and the functionality necessary to a mid-sized company in terms of their company ERP system.

CRM Software

With the need for transparent and visible customer communication, service, and support services on a global scale, Customer Relationship Management (CRM) software within an ERP system is essential. This CRM software can automate customer processes and the professional management of all sales processes. Daily turnover estimates can also be possible with ongoing status updates of sales activities with the CRM. Instead of a separate system, your ERP software should integrate information and processes related to this company division- customer relations- into its single software platform.

Automation

Powerful workflow engines and routines assist in defining business rules and in automating business processes. Managers need to be able to do this within the ERP system. Through this, it is possible to access pre-existing processes or modify them, as needed, on an individual basis. Managing processes efficiently and smoothly can help withstand international competition.

Ability to Grow

Globalization is intended to drive business growth. ERP software that is oriented to achieve international success for businesses must be designed to enable growth and give capabilities to do this step by step with functionalities activated as they are needed. This provides the individualized support needed to build and develop internationally. This same concept goes for user numbers as well and use across multiple site locations. These must be able to grow as the business grows.

Compatibility

The ERP system must remain flexible for the future. Functional and technological layers must be independent from one another, and the system must be compatible with a variety of different database and operating systems. Finally, it should be able to be implemented in both web and client server environments.

Positive Vision offers ERP solutions that meet the requirements to be successful on a global scale as a business, one of them being Sage 300 ERP. For more detailed information about the ERP system requirements that lead to international success and other information related to globalization and ERP software’s connection to it, download our whitepaper now: “Success On An International Scale: What An ERP System Can Offer” ”.

We would love to speak with you in depth about your company’s needs and goals you hope to achieve regarding an ERP system for your company. Please contact us to learn more about creating a global presence with the help of ERP software. For more information on ERP selection and ERP software that can benefit your business, visit here.

PositiveVision is a full service software consulting firm dedicated to bringing trust, commitment and care back to business software consulting. Our mission is to simply help small to mid-sized businesses with their software to make them more profitable. Using our team to differentiate our products and services, we seek to develop the most innovative, easy to use and efficient solutions including Sage 300 ERP (formerly known as Sage ERP Accpac); Sage PFW ERP, Sage CRM, Sage 50-U.S. Edition (formerly known as Sage Peachtree), Business Intelligence (BI) applications; ERP Manufacturing Software; Warehouse Management Systems (WMS); and more.